Contact New York State DMV Customer Service
New York State DMV Phone Numbers and Emails
Toll-Free Number:
-
(800) 662-1220For the Deaf (TDD)
Customer Service:
-
(518) 474-5766Bad Check
-
(518) 474-1509Division of Safety and Business Hearings
-
(518) 474-0700Insurance Services Bureau
New York State DMV Emails:
Accessibility
Customer Service
Jobs/ Career
Contact Information
New York State DMV Website:
New York State DMV Help Center:
Corporate Office Address:
New York State Department of Motor Vehicles
6 Empire State Plaza
Albany ,
New York
12228
United States
Other Info (opening hours):
Customer Support Hours:
Weekdays: 8:00 AM -4:30 PM (EST)
Additional Contact Number:
711 - Telecommunications Device for the Deaf (TDD)
Summary of New York State DMV Customer Service Calls
188
TOTAL
CALLS
CALLS
00:15
AVG CALL
DURATION
DURATION
12%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call New York State DMV?
Request for Information Question:
- “Question about a New York e z pass”
- “To find out how much they charge a day for late plates”
- “Status of my registration renewa have not received”
Activation/ Cancellation Question:
- “To renew my non-drvers license”
- “Renewal of id”
- “Renew cdl learners permit”
Product/ Service Question:
- “Insurance lapse”
- “Can you please check if got the insurance card”
- “Paper work”
Return/ Replace Question:
- “Replace Plate front”
- “I havent recieved my replacement id”
- “Replacement id”
Shipping and Delivery Question:
- “Never received”
- “To see where is my drivers license”
- “Never received the license”
Account Question:
- “Account log in”
- “Can't log in”
Refund Question:
- “Received letter in the mail stating I am owed a refund”
Cards Question:
- “Pin number”
Staff Question:
- “To be placed back on the hire list for customer service representative”
Website/ Application Question:
- “Website to take the permit test is down”
Other Question:
- “Because of my test permit”
- “Left passport at DMV”
- “Reported Accidents”
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New York State DMV